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Case Studies

Defense Technology · 14 months

Defense Technology Platform Launch

Defense-Focused DevSecOps Platform

A defense-focused DevSecOps platform faced stalled growth due to fragmented UX, complex accreditation workflows, and difficulty attracting design talent. The technical foundation was strong, but the product experience held it back.

The challenge

The platform had excellent technology but poor user experience. Compliance workflows were confusing, customers struggled with ATO preparation, and the product team lacked design leadership. This created friction in sales cycles and limited expansion into government agencies. The company needed design operations to match their technical excellence.

The solution

Unified user experience, redesigned compliance workflows, mission-driven design team

Approach

  1. 01

    UX Consolidation

    Unified fragmented interfaces into cohesive experience

    • Design system creation
    • Unified navigation architecture
    • Component library
  2. 02

    Compliance Redesign

    Simplified complex ATO and accreditation workflows

    • Guided ATO preparation flow
    • Automated compliance documentation
    • Security control mapping
  3. 03

    Design Team Building

    Established design operations and mission-driven design culture

    • Design team hiring and structure
    • Design-dev collaboration process
    • User research program

Impact

Series B Funding
$32M raised
Improved product experience accelerated fundraising success
ATO Preparation
74% faster
Streamlined workflows dramatically reduced certification time
Market Traction
Major growth
Secured contracts across federal and state agencies

“Design operations transformed us from a technical platform to a product that government agencies actually want to use.”

VP of Product, Defense Technology Platform